Terms and Conditions

For Users

These terms and conditions apply to everyone who visits and uses our site myunipapers.com.
Anyone who registers with the site is a user.

Users need to provide authentic and complete information about them. Users are responsible to maintain the confidentiality of their id and password. We should be informed immediately if your id and password are compromised. If wrong information is provided to us which results in any kind of loss to the user/customer, we are not liable for the same. Users cannot access or hack into sections of the website they are not entitled to. They shall not damage, alter or delete any information.

Our agreement to you as a customer

We act as agents of experts and we sell original work to the customers/users. We agree to provide the quality of work customer wants when placing the order. We agree to provide suitably qualified experts to undertake your order. We will exercise all reasonable skills and judgements in allocating experts for your work. We will complete the assignment and deliver the solution in your inbox before the deadline. This is our policy of Completion. Once the expert has been decided on and allocated, and payment is obtained from the customer, the order would be sealed and there would be no refunds on the same. We can accommodate the requests for amendment in the work once the order has been allocated to the expert, only if we think it is necessary and if the amendments are not in conflict with the previous order. If the additional information provided after full payment or a deposit has been made and this information is in conflict with the details contained in the original Order specification, we may, either submit a new quote to you for the changed specification or reallocate the Order to a different expert. New time of delivery will then be decided upon. We reserve the right to cancel your order at any stage if there are undue complications and in case that happens, you will be refunded your full amount paid to us initially. You as a customer will have remedies available with you if you are not satisfied with the work. You as a customer cannot contact our experts directly. We will act as an intermediary. The agreement commences once expert and customer are finalised to take the order and payment is made. Unless terminated by either party, the terms of the agreement will continue till the job is completed.

Outstanding Balance

If you as a customer pay a deposit and you agree to pay the balance at least 24 hours prior to the time when the order is due; and thereafter do not pay in accordance to the stated term, we have a right to hold on or delay the delivery of the work order.

Right and detailed information

You as a customer need to provide all the necessary details, information and guidance. If you delay giving us required information, the delivery of completed work will be delayed and in such cases policy of completion of work on time will not apply and we will not be responsible for any losses. In case the experts need confirmation or any particular detail about the work order, we would be contacting you by using the email address or phone number given to us and we would consider the reply/instruction received generated from you.

Guarantee to deliver work on time

We take the guarantee of delivering every work before the midnight of the due date. If we are unable to complete the work in time the customer will be refunded the amount paid in full and the work will be delivered to the customer for free. We, however will not be responsible for late delivery if it is caused by any technical snag due to third parties like mail account providers, hosting providers, internet service providers, database software or Incompatible format. We will provide proof of uploading the work on time on request.

In case of non - delivery

On your part you can contact us immediately if the work is not delivered on time. If you wait longer to inform , you will do so at your own risk. If you fail to pay an outstanding balance in relation to the delivery or if you fail to provide us with extra information that is necessary for the completion of the work , in both these cases we will not be liable for any kind of loss you suffer due to non- delivery of completed work. If the fault of non-delivery lies with us, we will compensate you and will provide you with the reasons for the non-completion.

No Plagiarism Guarantee

We provide you plagiarism free work. If you detect plagiarism in our work, send it back to us, we will refund double the amount you paid to us in the first place. Passing off someone else’s work as one’s own is plagiarism. Rewording the original idea without giving due credit is plagiarism. When there is confusion as to whether the work delivered to you constitutes Plagiarism or not, we will review the Work carefully and our decision will be final. In case if the alleged plagiarism is minor or not obvious, plagiarism guarantee will not be applicable.

Privacy Law

The customer/user agrees not to share the details provided by us at any stage of our dealings with him or her with any third party.
We agree not to share any personal information and details provided to us by the customer/user other than as required to do so by law or lawful authority.

Unsatisfied Customers: Amendments to Completed Orders

If the user/customer is unsatisfied with the work and believes that their instructions/specifications were not followed, the user/customer can request us to rework on the order. Such rework, amendment will be done free of charge by the experts if the request is made within the 7 day window post the delivery of initial order. Reworking or amendment of the work will have a new delivery deadline. In case of any confusion or dispute between the expert and user/customer, our quality control team will assess the conflict and their decision will be final.
If a request for rework or amendment is made after 7 days of the delivery of completed work order, a new quote will be sent and the rework or amendment will not be free of charge.

Refunds

The refund will be made using the same details of the credit or debit card of the user/customer that were used for payment earlier. In case no card was used, we would offer the user/customer a choice on delivering method of refund.

Terms of Payment

If the payment is not made while ordering through the form, we would contact the customer by email for the payment. If part payment is accepted by us from the user/customer, the condition for that would be that the balance payment has to be made before the due date for the delivery of the completed work. Usually the user/customer is expected to pay for their order in advance, fully. We have the right to refuse the work if we are not confident that we would be able to secure an expert and do justice to the work undertaken. If the full payment has been made in advance of securing an expert there can be a possibility that no suitable expert is available for the work, and in that case the work will be refused and the fees will be duly refunded. In all the cases of conflicts, Our team, which means myunipapers.com’s decision will be final but we will ensure that the Customer is provided with sufficiently detailed information as to how we reached our decision.

General

You will use the resources available on the site at your own risk.
We are not open on general public holidays such as Christmas, New Year etc; any service or support offered by us on a non-working day is entirely at the discretion of our team.
The user/ customer undertake to check their university guidelines and regulations before ordering.
We strictly provide academic support and it does not constitute professional advice.
We are not liable for any kind of interruption or delay in accessing the site. We reserve the right to suspend access to the site for the scheduled maintenance/up-gradation of the website.
We are not liable to you or any third party for any delay in modification, suspension or discontinuation of the site.
Any dispute arising out of use from the website will be subject to the laws of India or other applicable regulatory authority.

Termination

We reserve the right to terminate the whole or part of the service agreement, your account and your usage of the site at any [point of time, at our sole discretion. We may give notice by posting the termination on the Site or by sending a communication to the address (email or otherwise). You will remain liable for any breaches of these Terms and/or obligations incurred before the termination of the term.


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